POWERING BETTER
CUSTOMER OUTREACH AND TELEPHONE OPERATIONS

LeadDesk will boost your customer outreach - be it inside sales, B2B/B2C telemarketing, appointment setting, research or debt collection. Our software improves quality and hit rates, cuts cost and removes back-office work. It can be used as a stand-alone system or in collaboration with any CRM. You can use landline, GSM or VoIP for your calls.

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The basics

  • Our customers make sales, service and research happen over the telephone.
  • Their size ranges from one-man shows to large enterprises.
  • Typical activities include inside sales, service, telemarketing, telesales, appointment setting, research and debt collection
  • LeadDesk is currently used by customers in the UK, Spain, India, Sweden, Finland, Estonia and Latvia. We are currently expanding to other markets in Europe, the Americas and the Middle East/Asia.

Explore more in customer cases

  • High-quality calls, better hit rates and staff satisfaction
  • Monthly pay-as-you-go pricing, no investments/infrastructure required
  • Flexible calling system: Use any operator landline/VoIP or even GSM!
  • Scales from freelance work to large enterprises
  • Real-time view into operations (agent/campaign/contact list status and reporting)
  • Removes manual work from calling and management

Explore more in benefits

  • LeadDesk combines frustration-free usability with a powerful feature set. It makes work for agents and team leaders more enjoyable and effective.
  • Our feature set includes power calling, progressive calling, preview calling, manual calling, autodialer, click-to-call, outbound, inbound, email, SMS, call logs, callback management, call recording, operations dashboard, flexible reporting, rich analysis, campaign management, contact list management, automatic list circulation, list cleansing technology, CRM, and powerful API. We can also tailor solutions to meet your needs!

Want to know more? Get our fact pack!


LeadDesk provides a unique service

  • Our products serve all sizes, from freelancers to large enterprise users.
  • Frustration-free usability. - your grandma could learn it in no time.
  • We provide both the basics and an arsenal of power tools. SMS, email, range of calling methods, call recording, API – the works.
  • You can choose any calling method you want – normal landline, VoIP, PBX or GSM.
  • A service that you can trust and is continually developed. 500,000+ calls per week, 24/7 customer service, and a predictable 2-month release cycle.